Shipping policy

Thank you for shopping with Glow Up With Nella! We want to make sure your glow-up essentials arrive safely and on time.

Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Times Standard shipping typically takes 7–15 business days depending on your location. In some cases, delivery may take up to 20 business days due to customs or carrier delays.

Shipping Costs Shipping costs are calculated at checkout based on your order and location.

Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in your order total.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your email] and we will work with our fulfillment partner to resolve the issue.

Contact Us For any shipping questions, reach out to us at nelajaye@gmail.com